For our customers, we have a few answers to some of the most common questions below:

• Once an order has been placed, it goes directly to the Amazon warehouse to be fulfilled.  Because this happens instantly we are not able to cancel or change an active order.
• If you need to make changes to your subscription, please do this directly on the website at the secure link below.
  https://www.trukid.com/account/login
• If you would like to be notified when a product is back in stock, please use the "Notify Me" option on the product page and our system will send you an email when there is inventory available.
• If you need help with an order that you placed on Amazon, please contact Amazon customer service directly.
• If you are asking about a refund, please note that to be eligible for a return, your item must be in the original packaging, unused, and in the same brand-new condition that you received it.  If your request is approved, you will be responsible for the return shipping.
  https://www.trukid.com/pages/shipping-return-policy

This contact form is for customers only, our service team members will not respond to offers from third party businesses.  We do not authorize any third-party sales on Amazon or any other online marketplaces.